To ensure a good stay and a quality welcome at La Loge du Grand Cèdre, please take note of our terms and conditions below.
These general conditions define the rights and obligations of the parties in the context of the remote reservation of services offered by La Loge du Grand Cèdre, the contact details of which are given in this reservation confirmation document. They govern all the stages necessary for the reservation and the follow-up of the reservation between the contracting parties. The client host acknowledges having read and accepted these general conditions of sale and the conditions of sale of the reserved rate available on our booking site www.lalogedugrandcedre.fr.These general conditions of sale apply to all reservations made online, via our online booking site www.lalogedugrandcedre.fr.
- Arrival / check in from 4 p.m. to 8 p.m.,
- From 8 p.m., please contact us by phone, for prior agreement,
- If you arrive in our region in the morning, you can drop off your luggage, by prior arrangement,
- A deposit of 500 € will be requested on the day of your arrival, it will be returned to you on the day of your departure.
Please vacate your accommodation for / check out 11:00 am at the latest.
- Our charming cottage and the annex are "non-smoking",
- Our animal freinds are not admitted,
- Your package includes standard cleaning and linen (sheets, towels, bathrobe, beach towels),
- Your sheets, towels and beach towels are changed every 3 days, unless specifically requested,
- A laundry room with free access is available (washing machine, dryer, ironing board, drying rack).
The swimming pool
- Access to the swimming pool is under your sole responsibility,
- The bathing hours are from 10:30 am to 7:00 pm (opening date: April 1 to October 30).
- Access to tennis is your sole responsibility,
- The practice hours are from 10:30 am to 7:00 pm (opening date: April 1 to October 30).
Provision of tennis rackets, ball throwers, beach equipment
- Tennis rackets, ball throwers and beach equipment are available free of charge for the duration of your stay,
- In the event of deterioration of the beach equipment, a deductible of 20 € will be invoiced to you,
- In the event of damage to a racket, a deductible of € 50 will be invoiced to you,
- In case of damage to the ball launcher, a deductible of € 500 will be charged, the total amount of your deposit.
Payment and means of payment
Payment is made by:
- Bank check (French banking establishments)
- Bank card
- ANCV holiday vouchers
- or Cash.
When payment is made online:
The client host communicates their bank details as a guarantee of the reservation, except special conditions or rates, by credit or private bank card (Visa, Mastercard, American Express, Diners Club, etc.) according to the possibilities offered by our online booking site. ) by directly indicating, in the area provided for this purpose (secure entry by SSL encryption), the card number, without spaces between the digits, as well as its validity date (it is specified that the bank card used must be valid at time of consumption of the service) and the visual cryptogram. He must present himself at the establishment with the bank card which enabled him to guarantee the reservation. The debit of the payment is made at the establishment during the stay, except in the case of special conditions or rates where the partial or total debit of the payment is made when the reservation is made. This prepayment is called a deposit.In the event of a no show (reservation not canceled - customer not present) of a reservation guaranteed by credit card, La Loge du Grand Cèdre will debit the customer host, as a lump sum, the amount indicated in its general conditions and conditions particular sales. La Loge du Grand Cèdre chose elloha.com/stripe.com to secure online payments by credit card. The validity of the customer host's payment card is verified by stripe.com. There may be a refusal of the payment card for several reasons: stolen card, blocked card, ceiling reached, input error, etc. In the event of a problem, the client host will have to approach their bank on the one hand, La Loge du Grand Cèdre on the other hand to confirm his reservation and his method of payment. In the case of a rate subject to online prepayment, the amount paid in advance, which is the deposit, is debited at the time of booking.
The client host chooses the services presented on our online booking site.He acknowledges having read the nature, destination and reservation methods of the services available on our online reservation site and having requested and obtained the necessary and / or additional information to make his reservation with full knowledge of the facts. The guest host is solely responsible for his choice of services and their suitability for his needs, so that our responsibility cannot be sought in this regard. The reservation is deemed to have been accepted by the client at the end of the reservation process.
Reservations made by the client host are made via the dematerialized reservation voucher available online on our online reservation site. The reservation is deemed to have been made upon receipt of the reservation voucher. The client host undertakes, prior to any reservation, to complete the information requested on the voucher or the reservation request. The hostcustomer certifies the veracity and accuracy of the information transmitted. After the final choice of the services to be reserved, the reservation procedure notably includes entering the bank card in the event of a guarantee or prepayment request, consulting and accepting the general conditions of sale and the conditions of sale of the reserved tariff. before the validation of the reservation and, finally, the validation of the reservation by the client host.
Acknowledgment of receipt of the reservation
Our online booking site acknowledges receipt of the booking from the client host by sending an email without delay. In the case of online booking, the acknowledgment of receipt of the booking by email summarizes the contract offer, the services reserved, the prices, the conditions of sale relating to the selected rate, accepted by the client host, the date of reservation made, information relating to after-sales service, as well as our addresswhere the client host will stay and may present complaints.
Cancellation / Modification
- In the event of cancellation or modification, up to 1 day before the date of your arrival, 100% of your stay will be due.
- In the event of cancellation or modification, between 2 and 6 firm days before your arrival, 75% of your stay will be due.
- In the event of cancellation or modification, between 7 and 15 firm days before your arrival, 50% of your stay will be due.
Cancellation or modification by the client host.
The client host is reminded, in accordance with article L. 121-21-8 12 ° of the Consumer Code, that he does not have the right of withdrawal provided for in article L. 121-21 of Consumer Code. The conditions of sale of the reserved rate specify the terms of cancellation and / or modification of the reservation. Reservations with prepayment may not be subject to any modification and / or cancellation. The sums paid in advance that are the deposit will not be subject to any refund. In this case, it is mentioned in the conditions of sale of the tariff. When the conditions of sale of the reserved rate allow, the cancellation of the reservation can be made directly with the establishment, whose telephone details are specified on the confirmation of the reservation sent by email. All reservations are nominative and cannot in any case be transferred to a third party, either free of charge or for a fee.
Consumption of the service
In accordance with the regulations in force in certain countries, the guest host may, on arrival, be asked to fill in a police form. To do this, the client host will be asked to present an identity document in order to check whether or not it must complete the police form. Any behavior contrary to good
morals and public order will cause La Loge du Grand Cèdre to ask the guest host to leave the establishment without any compensation and or without any refund if
a payment has already been made.
The client host accepts and undertakes to comply with the Internal Regulations (see the"Some instructions" from our online booking site). In case of non-compliance by the client host with one of the provisions of the Internal Regulations, La Loge du Grand Cèdre will be obliged to invite the client host to leave the establishment without any compensation and or without any refund if payment has already been made.
The prices relating to the reservation of the services are indicated before and during the reservation. The prices are confirmed to the client host in the amount inclusive of tax, in the commercial currency of La Loge du Grand Cèdre, and are only valid for the period indicated on our online booking site. If the debit at the establishment is made in a currency other than that confirmed on the reservation, the exchange costs are the responsibility of the guest host.All reservations, whatever their origin, are payable in the local currency of La Loge du Grand Cèdre. Unless otherwise stated on our booking site, additional services are not included in the price. Taxes (local taxes, tourist taxes, etc.), if any, presented on the price page, are to be paid directly on site at La Loge du Grand Cèdre. The prices take into account the VAT applicable on the day of the order and any change in the rate applicable to VAT will be automatically reflected in the prices indicated on the invoice date.
introduction of new legal or regulatory taxes imposed by the competent authorities will automatically be reflected in the prices indicated on the date of invoicing.
Respect for privacy
The client host is informed, on each of the personal data collection forms, of the mandatory or optional nature of the responses by the presence of an asterisk. The information processed is intended for La Loge du Grand Cèdre, elloha.com, its entities, its partners, its service providers (and in particular online payment providers). The client host authorizes elloha.com to communicate his personal data to third parties on the condition that such communication proves to be compatible with the performance of operations incumbent on elloha.com under these general conditions and in connection with the Customers Charter protection of personal data. In particular when paying online, the customer's bank details must be sent by the payment provider stripe.com to the bank of the establishment, for the execution of the reservation contract. The client host is informed that this data transfer can therefore be carried out in foreign countries that do not have adequate personal data protection within the meaning of the Data Protection Act.However, the client host consents to this transfer necessary for the execution of his reservation. Constellation SAS / Stripe.com in their professional capacity, are committed towards La Loge du Grand Cèdre to take all security measures and respect for data confidentiality for said data transfers.
The entry of the required bank information, as well as the acceptance of these general conditions and the reservation voucher or request, constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. The computerized registers kept in the computer systems of elloha.com. will be kept under reasonable security conditions and considered as proof of communications, orders and payments between the parties.The client host is informed that his IP address is registered at the time of booking.
Force majeure means any event external to the parties that is both unpredictable and insurmountable which prevents either the client host or La Loge du Grand Cèdre from fulfilling all or part of the obligations provided for in the contract. Are considered as force majeure or fortuitous event those usually recognized by the jurisprudence of French Courts and Tribunals. Each party cannot be held responsible towards the other party in the event of non-fulfillment of its obligations resulting from an event of force majeure. It is expressly agreed that force majeure suspends, for the parties, the execution of their reciprocal obligations and that each party bears the burden of the costs arising therefrom.
These General Terms and Conditions of Sale are governed by the law of the country of La Loge du Grand Cèdre without obstructing any mandatory protective provisions applicable in the country of residence of consumers.
These General Conditions of Sale, the conditions of sale of the rate reserved by the client host, and the reservation voucher or request express all of the obligations of the parties. No general or specific condition communicated by the client host can be incorporated into these general conditions. The documents forming the contractual commitments between the parties are, in descending order of priority, the reservation voucher or request (including the special conditions of the reserved price) and these general conditions. In case of contradiction between the reservation voucher and the general conditions, the provisions appearing on the reservation voucher will be the only applicable for the obligation in question.These general conditions of sale by internet can be modified and / or supplemented by La Loge du Grand Cèdre at any time. In this case, the new version of the general conditions of sale by internet will be put online by La Loge du Grand Cèdre. As soon as it is posted on the internet, the new version of the general conditions of sale via the internet will automatically apply to all guest clients.